Shipping policy
At Tezzy Mart, we strive to deliver your favorite products quickly, safely, and reliably. Please read our shipping policy to understand how your orders are handled.
1. Order Processing Time
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Orders are typically processed within 3–5 business days (Monday–Friday, excluding public holidays).
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You will receive an email confirmation once your order is processed and ready for shipment.
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Custom or bulk orders may take 5–7 business days to process.
2. Shipping Methods & Delivery Time
We offer multiple shipping options to suit your needs:
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 3–7 business days | Flat rate / Free over [X amount] |
| Express Shipping | 1–3 business days | Additional charges apply |
| Same-Day Delivery (Selected Cities) | Same day if ordered before 12 PM | Additional charges apply |
Delivery times may vary during peak seasons or due to external factors like courier delays.
3. Shipping Charges
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Standard shipping charges are calculated at checkout based on weight, size, and location.
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Free shipping is available for all orders .
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International shipping (if applicable) will be calculated at checkout.
4. Order Tracking
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Once your order is shipped, you will receive a tracking number via email.
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You can use this tracking number to check your delivery status on our courier partner’s website.
5. Shipping Restrictions
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Currently, we ship to within [Insert Country] only.
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Some products may have restrictions due to size, weight, or category (e.g., liquids for air shipments).
6. Lost or Damaged Items
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If your package is lost or damaged during transit, please contact us within 7 days of delivery:
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We will investigate and either replace the item or issue a refund, depending on availability.
7. Address Accuracy
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Please ensure your shipping address is complete and accurate.
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Tezzy Mart is not responsible for delays or lost orders caused by incorrect addresses.